A Collaborative Model of Service Delivery at a Nonprofit Employment Service Provider Community Agency

By Joanna Samuels

Jewish Communal Service Association of North America (JCSA), Fall 2010

The current nonprofit sector is facing decreased funding and an increase in competition to secure that funding from the government. With funders being more focused on program outcomes, specifically paid employment placements, there is increased pressure on employment services and training programs delivered by community agencies to meet these expectations. Collaboration in the workplace is an effective model of service delivery that can help agencies meet their funders' targets and improve the quality of services. Based on my five years of experience delivering frontline employment support and training services to diverse communities at JVS Toronto, as well as data collected from the research literature, this article discusses the benefits and challenges of collaboration both from a service delivery and Jewish perspective. It also recommends five best practices for effective collaboration for the organization and its implications.

Topic: Management and Administration, Social Services, Jewish Content, Allocations, Workplace, Distributions, Technology, Employment, Values, Jobs

Name of Publication: Journal of Jewish Communal Service

Editor: Naron Chalew, Gail

Volume/Issue: Vol.85/no.2-3

Page Number(s): 360-369

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Genre: Article

Coverage: Canada , Toronto, Ontario

Language: English

Copyright Holder: Publisher

Copyright Information: Download for personal use, freely distribute link

Bibliographic Information:
Samuels, Joanna. A Collaborative Model of Service Delivery at a Nonprofit Employment Service Provider Community Agency. Journal of Jewish Communal Service. Jewish Communal Service Association of North America (JCSA). Fall 2010: 360-369. http://www.bjpa.org/Publications/details.cfm?PublicationID=12119


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