In Search of Staff Excellence

By Lucy Y. Steinitz

Jewish Communal Service Association of North America (JCSA), January 1997

Quality of service in any human service organization depends almost entirely on the training, skills, sensitivities, and overall quality of the staff. At Jewish Family Service agencies across North America, however, major changes are affecting the composition of agency staffs. Key personnel issues and their implications are addressed here: that of gender, as reflected primarily in the status of women in management; and of diversity, especially related to the integration of non-Jewish staff in professional positions and of non-social workers into what had been the almost exclusive domain of MSWs. In Journal of Jewish Communal Service, v.73 no.2/3, Winter/Spring 1996/1997.

Topic: Organizational Development, Employment, Jewish Organizations, Jobs

Name of Publication: Journal of Jewish Communal Service

Volume/Issue: Vol. 73/No. 2-3

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Genre: Article

Coverage: United States

Language: English

Copyright Information: Download for personal use, freely distribute link

Bibliographic Information:
Steinitz, Lucy Y. In Search of Staff Excellence. Journal of Jewish Communal Service. Jewish Communal Service Association of North America (JCSA). January 1997: http://www.bjpa.org/Publications/details.cfm?PublicationID=1840


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