In 1967, the Jewish Centers Association of Los Angeles selected a community center to participate in a six-month program of sensitivity training. A trainer worked with the six staff members during staff meetings and at outside programs, helping to identify and address issues that could be resolved to create a more productive work environment. Methods used included taping sessions, testing consensuses, engaging in non-verbal teamwork experiences, analyzing group processes, and participating in a day-long off-site session. Ultimately, the staff reacted positively to this training, and the center's director changed his relationship with both subordinate and supervisory staff members as a result of the program.
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Dauber, Jack. Goldowitz, Jack. Sensitivity Training: Experience in Staff Development. Journal of Jewish Communal Service. Jewish Communal Service Association of North America (JCSA),National Conference of Jewish Communal Service. Winter 1968: