This piece describes an experimental program aimed at changing attitudes, skill, behavior, and knowledge of staffs who work with the physically and emotionally disabled in order to provide better service and care for the aged. The piece looks in particular at the efforts of the Drexel Home to implement a combination of different theoretical positions in order to enable members of their staff to change areas like their attitudes which would ideally be reflected in the mood, behavior and attitude of their aged clientele. The outcomes of the experiment included a stronger feeling of camaraderie and esprit de corps in the unit. However, the piece affirms that in regards to the clientele, at the time the piece was written, only tentative ideas existed about how it affected the patients. The piece concludes by asserting that the techniques and concepts explored in this piece have applicability in many institutions that work with the chronically ill.
Download for personal use, freely distribute link
Mendlovitz, Al.. Cohen, Stephen Z. Bringing about Changes in Staff Knowledge, Attitudes and Service in a Home for the Aged. Journal of Jewish Communal Service. Jewish Communal Service Association of North America (JCSA),National Conference of Jewish Communal Service. Spring 1968: