The author describes a pilot program of his agency, Jewish Family Service of Worcester, MA, to utilize volunteers in providing friendly visits (supervised by social caseworkers) to isolated members of the community. He outlines volunteer training and supervision, elements of the volunteer-client relationship, and professional considerations (such as flexibility of time and technique). He concludes that, while the program requires further refinement, volunteer case-aids have potential to become a valuable part of the treatment of many of society's ills.
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Rubin, Burton S. The Volunteer Case Aide - A "New" Casework Tool. Journal of Jewish Communal Service. Jewish Communal Service Association of North America (JCSA),National Conference of Jewish Communal Service. Spring 1963: