The Influence of Agency Function on the Protective Role in Case Work with Refugees

By Ruth Z. Mann

Jewish Communal Service Association of North America (JCSA), National Conference of Jewish Social Welfare, September 1945

Sharing case examples from her agency, the Jewish Social Service Association of New York, the author discusses the impact of transfer between social service agencies for refugee clients who are mostly elderly and sick, focusing on how communicating the agency's mission and operations to the clients empowers them to make the best use of agency services. She concludes that agency purpose and methods have a profound impact on what the client enables himself to do; that ill health and old-age are relative concepts; that people who are financially dependent on an outside source and who are depressed or physically handicapped tend to feel better working within their limitations than they do if they do not work at all; and that transfer between agencies, despite the fear involved, can be used constructively to promote important changes in the client's life.

Topic: Methodology, Social Services, Immigration, Acculturation, Employment, Jewish Organizations, Aging, Refugees, Elderly, Jobs

Name of Publication: The Jewish Social Service Quarterly

Editor: Rosen, Irwin

Volume/Issue: Vol.22/no.1

Page Number(s): 21-33

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Genre: Article

Coverage: New York, New York , United States

Language: English

Copyright Holder: Publisher

Copyright Information: Download for personal use, freely distribute link

Bibliographic Information:
Mann, Ruth Z. The Influence of Agency Function on the Protective Role in Case Work with Refugees. The Jewish Social Service Quarterly. Jewish Communal Service Association of North America (JCSA),National Conference of Jewish Social Welfare. September 1945: 21-33. http://www.bjpa.org/Publications/details.cfm?PublicationID=5732


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