This paper is part of a panel on family casework and the relation to the community, at the National Confernece of Jewish Social Welfare, Baltimore, Maryland, June 2, 1947. It covers the work of a family agency in a small community near Boston. The piece highlights how the Chelsea Hebrew Ladies Charitable Association has been highly effective at helping the poor. As the piece explains, through the experience of dealing with various management and programming issues, the agency has moved toward a more professional standard. The piece concludes by asserting that as the connection of the family agency to the total community becomes stronger, the agency becomes stronger and better adept at moving forward.